Another incident involving an airline has surfaced, sparking mixed reactions on the importance of educating both passengers and staff.
A circulating video shows airport officials forcefully removing a passenger from an Enugu Air flight.
In the video, no fewer than eight airport personnel surround the middle-aged man near the aircraft as he resists their attempts to drag him away.
“He said they had already pulled off his trousers, and now he has no slippers,” a woman recording from the waiting lounge said, as one staff member is seen roughly holding the man by his waistband and shoving him.
The reason for the confrontation remains unclear.
The airline has yet to issue an official response, though unconfirmed reports online suggest the man was asked to vacate an exit row seat over concerns he might not be able to assist in an emergency. His refusal allegedly escalated into a dispute that resulted in his removal from the plane.
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